Introducing BOTBAT the Omni-Channel AI Bot Platform

Empower Your Customer Engagement with Botbat

Enhance your communication experience with AI-powered solutions, enabling seamless interaction across multiple channels and efficient automation of communication workflows

WhatsApp API

AI Chatbots

Analytics

Trusted by thousands of businesses

Journey with Botbat

Your Journey to Success with Botbat

Discover the optimal path to transform your customer communication experience into a powerful engine for growth. Botbat offers you a complete and innovative journey, step-by-step, starting from connecting your channels and designing your smart workflow, all the way to achieving higher sales and elevating customer satisfaction with unmatched professionalism and efficiency

Connect your website and digital channels with Botbat

Bring all your channels in one place to enhance your communication

Begin by consolidating all your digital communication channels in one place. Link your website, popular messaging apps (WhatsApp, Messenger, Telegram, Instagram), plus SMS and email, to ensure unified and efficient management of all customer interactions

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Workflow Builder

Customize and automate your workflows to fit your business needs

Design dynamic and intelligent workflows that automatically guide your customer through their journey. From initial response to problem resolution, our Workflow Builder ensures every step is executed efficiently and quickly, minimizing unnecessary human intervention and ensuring a smooth customer experience

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Chatbot Builder

Custom Gen AI Chatbot Builder Marketing Headline: Custom Chatbot: Instant, Smart Interaction with Generative AI Technology Marketing

Create a custom chatbot powered by the latest Generative AI (Gen AI) technologies. This bot provides instant and accurate answers, and learns from your customer interactions to deliver a personalized experience that boosts their satisfaction and loyalty 24/7

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Agent Portal

The Human Touch at the Right Time: Seamless Integration of Automation and Your Team Marketing

Precisely define when your human team should intervene. The Agent Portal ensures a smooth transition of the conversation from the bot to a human agent at critical moments, guaranteeing no business opportunity is lost or service quality is compromised

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Integrated Marketing Campaign Tool

Targeted Marketing Campaigns: Convert Your Customer Data into Tangible Sales Marketing

Leverage the data you've collected to launch integrated and targeted promotional and marketing campaigns across multiple channels. Achieve maximum reach for your marketing message and convert your customer data into tangible, measurable sales

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Customer Data & Communication Platform

Unified chat management: Unmatched efficiency and rapid response in a single platform

View and manage all your incoming customer conversations from various channels in a single, unified interface. This platform empowers your team to follow up effectively and respond quickly, enhancing your customer service efficiency and elevating customer satisfaction

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Your Success with Botbat

Achieve More Sales & Elevate Customer Satisfaction with Botbat Marketing

Upon completing these steps, you will witness a radical transformation in your business performance. Embark on a path toward sustainable growth, higher sales, and stronger customer relationships, thanks to the smart integration provided by Botbat

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Ready to Transform Your Communication?

Start automating customer conversations across WhatsApp, SMS, Email, and 4 more channels today.

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Features

Streamline Your Workload with Our Product

Build event-driven flows and Bots to automate your communication workload. Connect your apps and services with Botbat and automate your communication workload

Powerful AI

Boost your business performance with advanced AI technologies, enabling you to provide smarter and more efficient services to your customers

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Workflow Builder

Design interactive workflows that meet your needs with Botbat advanced Workflow Builder. Make your application more flexible and engaging for users

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Agent Portal

Enhance customer experience with real-time communication through live chat solutions that provide interactive and seamless experiences

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SMS & Messaging

Connect with customers globally using reliable SMS and messaging services and effortlessly automate notifications and alerts

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Integrated Campaign Tool

Distribute your messages and notifications effectively on a large scale by connecting your apps and services with Botbat to reach a broader audience with flexibility and ease

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Customers Data Plaform

Manage customer data centrally and uniformly by connecting your apps and services with Botbat. Leverage our powerful API to automate communication processes

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Reach and engage customers on their favorite channels

With powerful conversational AI on one platform

SMS

Instagram

Messenger

E-mail

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Customer Testimonials

What Our Customers Say

Discover how our platform has helped businesses transform their customer communication

Ali Elqhtani

Chief Executive Officer

Botbat has transformed the way we communicate with our customers. The intelligent automation and ease of use have made our operations significantly more efficient.

Fetoon Elshahri

Pre-Sales Engineer

The omnichannel customer service that Botbat provides is unparalleled. We've been able to integrate all our communication channels into one seamless platform.

Alhassan Alnuseiri

CTO

Botbat's AI capabilities have been a game-changer for our business. We've reduced response time by 70% and significantly improved customer satisfaction.

Start transforming your customer communication today

Start Your Journey

Elevate

Ready to Elevate Your Communication?

Unlock the full potential of your customer engagement with our AI-powered solutions. Join us today to streamline your communication, automate your workflows, and connect seamlessly across multiple channels. Get started now and experience the future of communication.

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Channels Supported

99.9%

Uptime

24/7

AI Automation

<2s

Response Time

Frequently Asked Questions

Find answers to common questions about our platform

It connects with your systems (CRM, CDP, Ecommerce, ERP…) and lets you automate conversations, workflows, chatbots, live agents & campaigns.

Botbat is a CPaaS-powered platform that helps businesses automate conversations, sell products, and manage customer engagement across multiple channels such as WhatsApp, SMS, Instagram, Messenger, Email, and more.

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